Take part as a member of staff

You read your policies, get cited answers, hand in evidence and report suspicious email, all from one place.

1. 1
   CounselCounsel

   Find your way around Counsel

   Counsel has two tabs at the top of the page. Select the Counsel logo at any time to return to Chat.

   Open this step →
2. 2
   CounselCounsel

   Choose the knowledge Counsel answers from

   Anyone can do this. Your choice is the default for every new chat. You can still change it for a single chat from the chat screen; see Choose the knowledge for one chat.

   Open this step →
3. 3
   CounselPolicies

   Read the policies published to you

   Select Knowledge, then the Policies tab.

   Open this step →
4. 4
   CounselPolicies

   Ask Counsel about a policy

   Counsel can use the policies published to you when it answers your questions. For example, ask "What does our access control policy say about privileged accounts?".

   Open this step →
5. 5
   CounselChat with Counsel

   Ask a security or compliance question

   Select Chat. An empty conversation opens with "How can I help?".

   Open this step →
6. 6
   CounselChat with Counsel

   Check the sources of an answer

   Counsel shows where an answer comes from, so you can check it.

   Open this step →
7. 7
   CounselYour uploads

   Add your own documents

   Select Knowledge, then the My uploads tab.

   Open this step →
8. 8
   CounselEvidence requests

   Answer an evidence request

   Select the request to open it.

   Open this step →
9. 9
   CounselReport phishing from Outlook

   Report a suspicious email from Outlook

   Open the suspicious message in Outlook.

   Open this step →